About RentHelper
As of December 2024, RentHelper had collected over $15 million in at-risk rent and sent or received 60,000 messages with renters. Unlike property management software, we focus on identity verification and risk reduction prior to lease-up, credit reporting to give incentive and additional options mid-tenancy, and mid- and post-tenancy payment plans. We are a communication-intensive service with real people available should the need arise. You can still use property management software separately from RentHelper. At RentHelper, we don’t get paid unless the landlord gets paid. We are committed to remaining free to renters.
History
RentHelper, Inc. was founded in 2016 after a successful manual pilot conducted by MassLandlords staff and member businesses. The pilot demonstrated that we could help renters with any level of educational attainment and cash flow challenge pay rent electronically without risk of overdraft and without a computer. The pilot also demonstrated faster collection for less effort from the owner. The pilot avoided an eviction by increasing communication and creating a payment plan that both parties could live with.
RentHelper was spun out of MassLandlords and is now available to landlords and managers with properties in the US eastern time zone. Doug Quattrochi, founder and Executive Director of MassLandlords, still remains involved with the RentHelper service.